Troubleshooting

Encountering issues with your DeGuard VPN?

Follow these steps for a quick resolution:

1. Check your internet connection: Ensure your device has a stable and active internet connection.

2. Verify VPN client permissions: Make sure you have granted the necessary permissions to the VPN client in your device settings.

3. Check regional restrictions: Some regions may have restrictions on certain protocols. For example, WireGuard is blocked in Russian Federation, Iran, and other locations.

4. Create a new configuration: If you're facing persistent troubles, create a new configuration. Start afresh to ensure a clean slate for your VPN settings.

5. Contact our support team: Connect with our dedicated support team on Telegram or Discord chat. They're ready to assist you in resolving any configuration challenges.