Troubleshooting
Encountering issues with your DeGuard VPN?
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Encountering issues with your DeGuard VPN?
Last updated
Was this helpful?
Follow these steps for a quick resolution:
Check your internet connection: Ensure your device has a stable and active internet connection.
Verify VPN client permissions: Make sure you have granted the necessary permissions to the VPN client in your device settings.
Check regional restrictions: Some regions may have restrictions on certain protocols. For example, WireGuard is blocked in Russian Federation, Iran, and other locations.
Create a new configuration: If you're facing persistent troubles, create a new configuration. Start afresh to ensure a clean slate for your VPN settings.
Contact our support team: Connect with our dedicated support team on or chat. They're ready to assist you in resolving any configuration challenges.