# Troubleshooting

 Follow these steps for a quick resolution:

1. **Check your internet connection**: Ensure your device has a stable and active internet connection.
2. **Verify VPN client permissions**: Make sure you have granted the necessary permissions to the VPN client in your device settings.
3. **Check regional restrictions**: Some regions may have restrictions on certain protocols. For example, WireGuard is blocked in Russian Federation, Iran, and other locations.
4. **Create a new configuration:** If you're facing persistent troubles, create a new configuration. Start afresh to ensure a clean slate for your VPN settings.
5. **Contact our support team:** Connect with our dedicated support team on [Telegram](https://t.me/DeGuardVPN_support) or [Discord](https://discord.com/invite/agv3a9wGUn) chat. They're ready to assist you in resolving any configuration challenges.